As far as the localization and translation sector is concerned, we believe the key factors to the success of a company are the qualifications, education, skill, expertise and quality-consciousness of the employees who work for our production teams.
Each production team includes project managers, who are in constant contact with clientele, translators and language experts, working on the actual translation and localization assignments, technical staff and DTP specialists.
ES employees attend regular internal training programs, giving them the opportunity to improve their technical skills as well as specialist knowledge. During the preparation of training programs, all internal feedback as well as any feedback from the clients is taken into consideration, preventative measures in relation to possible problems are determined and resolutions are set; giving way for the specification of areas of improvement and undertaking the necessary action.
Human resources are not restricted solely to regular employees but also to those employed on a temporary basis and to all freelance translators. The training, tracking, auditing and feedback processes apply to all employees.
The average duration of employment for ES production team members is remarkably high, which means the experiences and skills are retained and subject to continuous improvement.
Currently ES has around 37 permanent in-house employees and near 190 temporary freelance and contract employees.